Privacy Policy

Effective Date

Effective Date: 1 January 2026

Website: https://www.webworksni.co.uk/

Business Name: Webworks NI

1. Introduction

This Privacy Policy explains how Webworks NI ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website or use our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We collect personal data that you voluntarily provide to us, including:

• Name
• Email address
• Phone number (if provided)
• Business or project details
• Any information submitted via contact forms

We use cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our website and to improve performance and user experience.

Google Analytics may collect technical and usage data such as pages visited, time spent on site, browser type, device information, and IP based location data. Where applicable, IP anonymisation and privacy controls are applied by Google.

You can control or block cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt out Browser Add on.

You can also change your cookie preferences at any time by using the Cookie Settings link in the website footer.

We use Cloudflare Turnstile to protect our website from spam and abuse. This may involve limited processing of technical data such as IP address and browser information.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries
• Provide quotes and deliver services
• Communicate with you about your project
• Manage client relationships
• Maintain website security and prevent abuse

Our lawful bases for processing include:

• Consent, when you contact us
• Contractual necessity, to provide requested services
• Legitimate interests, to operate and protect our business

4. Third Party Services

We use the following third party providers:

Microsoft (Azure and Microsoft 365)

We use Microsoft services for business email hosting, data storage, and communication. Microsoft may process personal data outside the UK, with safeguards such as Standard Contractual Clauses in place.

Cloudflare (Turnstile)

We use Cloudflare Turnstile to prevent spam and abuse. Cloudflare may process limited technical data such as IP address and browser or device information.

Google Analytics (Google LLC)

We use Google Analytics to understand website traffic and usage patterns. Google may process usage and device data in accordance with its own privacy policy: https://policies.google.com/privacy.

IONOS (Hosting Provider)

Our website is hosted by IONOS, which may process server logs including IP addresses to ensure the website functions securely and reliably.

5. International Data Transfers

Some of our providers, such as Microsoft, Cloudflare, and Google, may transfer personal data outside of the UK.

Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or transfers to countries with recognised adequacy decisions.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose it was collected for
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure systems, access controls, and industry standard protections.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

9. Contact Information

If you have any questions or wish to exercise your rights, you can contact us at:

Email: info@webworksni.co.uk

Business: Webworks NI

Website: https://www.webworksni.co.uk/